The Eldercare Locator

The summary for the The Eldercare Locator grant is detailed below. This summary states who is eligible for the grant, how much grant money will be awarded, current and past deadlines, Catalog of Federal Domestic Assistance (CFDA) numbers, and a sampling of similar government grants. Verify the accuracy of the data FederalGrants.com provides by visiting the webpage noted in the Link to Full Announcement section or by contacting the appropriate person listed as the Grant Announcement Contact. If any section is incomplete, please visit the website for the Administration on Aging, which is the U.S. government agency offering this grant.
The Eldercare Locator: Executive Summary The Administration on Aging (AoA) will hold a competition for a cooperative agreement to support the Eldercare Locator. The award is a cooperative agreement because AoA will be involved substantially in the project. The cooperative agreement will provide for the continued operation, future redirection, maintenance, and marketing of the Eldercare Locator. The accompanying set of materials includes a description of the priority area and all the instructions necessary to prepare and submit a grant proposal to compete for the award. The current cooperative agreement for the Eldercare Locator ends on September 29, 2007. Funding for the new cooperative agreement is expected to begin on September 30, 2007, to ensure continuity of support for the Eldercare Locator. I. FUNDING OPPORTUNITY DESCRIPTION Social and demographic trends are making the information needs of older adults and their families increasingly more complex. Today, older persons face a complicated array of choices and decisions about community services, health insurance, housing, and long term care. Navigating these various systems can be very frustrating and confusing for older adults and their family members. In our very mobile society, with families often spread out across the nation, when an older family relative who lives miles away needs help, it can be difficult to know what to do or where to turn . Older persons and their caregivers need the ability to easily access accurate information on services anywhere in the country. A critical source of information and assistance (I&A) for older consumers is the Older Americans Act Aging Services Network (the Network[gc1] ), a federal, state, tribal and local partnership consisting of the Administration on Aging (AoA), 56 State Units on Aging; 655 Area Agencies on Aging; 243 Tribal and Native organizations; 29,000 service providers; and thousands of volunteers. The network is the pre-eminent system for providing I&A on the broadest range of topics to over 13 million people annually. In the late 1980s AoA funded a study that concluded the public was not aware of the network and more importantly did not know how to access this vital system. In light of these findings, AoA created the Eldercare Locator to help link older persons and their caregivers to the network through a nationally recognized toll-free number, 1-800-677-1116. Since inception, over 1.1 million seniors, caregivers, professionals and others have used the Eldercare Locator toll-free number to find resources for older adults in any U.S. community. In 2001, AoA introduced an Eldercare Locator Web site, www.Eldercare.gov, which is available 24/7 to assist older adults and their caregivers with finding home and community-based services. Usage of the Eldercare Locator Web site has continued to rise since its introduction. The number of people who use the Web site to search for services is approximately 50% more than those who use the toll-free number. The overall goal for the new grant cycle will be advancing the Eldercare Locator to better serve current and future older adults and those who care for them. Since the Eldercare Locator was introduced 15 years ago, there have been many technological and professional advances that have completely transformed how the network provides I&A. Many States and Area Agencies on Aging have introduced sophisticated telephone systems and web-based databases that are changing the landscape of aging I&A. Approximately 39 states are operating toll free I&A numbers and over half of the AAAs report offering a toll-free number. Twenty-seven states reported having statewide web-based databases and several others are in developmental stages. In addition AoA is focused on modernizing the Older Americans Act through [gc2] an inter-related set of strategies designed to guide and strengthen the role of the network in advancing systems change in long-term care. A key component is the Aging and Disability Resource Center (ADRC) program, a collaborative effort of AoA and the Centers for Medicare & Medicaid Services (CMS) to streamline access to long-term care. ADRCs provide "one stop shop" access to information and individualized advice on long-term support options, including private financing options such as long-term care insurance. The vision is to have an ADRC in every community serving as highly visible and trusted places where people can turn for information on the full range of long term support options. There are over 100 ADRC pilot projects operating in 43 states. The ADRC initiative has helped to advance Network I&A systems towards greater use of web-based consumer accessible resource directories. ADRC pilot sites are now included in the Eldercare Locator database. In addition to I&A advances at the state and local levels, the Internet continues to grow in importance as an information-gathering vehicle. The percentage of older adults using the Internet will expand, especially as the Baby Boomer generation ages. According to data released by the Pew Internet & American Life Project, 70% of persons age 50-64 and 82% of persons age 30-49 report using the Internet. It is important to note that less than 40% of persons 65 and older use the Internet. Based on the current environment of I&A and the extensive advances being made at the State and local levels, AoA is seeking to reposition the Eldercare Locator to provide more streamlined access to services. To accomplish this goal, the Eldercare Locator would transition from a staffed call center to a call-routing approach where callers to the service would be routed directly to the local level for seamless assistance. In addition, AoA is seeking to strengthen the focus of the Eldercare Locator Web site as the premier resource for older adults, caregivers, the Aging Network, and other professionals. AoA's vision[gc3] includes having the Eldercare Locator Web site link directly to statewide resource databases across the country making it even easier for users to get to the resources they need. 2. Project Objectives. AoA plans to award a cooperative agreement for the continued operation and redirection of the Eldercare Locator. Successful applicants must: Eldercare Locator Operation ?????" Year One Grantee is expected to perform the following activities only in year one of the grant unless an extension is authorized by the project officer: Ensure continued operation of the Eldercare Locator, including the Call Center, at no less than the current level during year one of the cooperative agreement. Information on current level of operation, including statistical data may be obtained by contacting Sherri Clark at 202/357-3506 or at [email protected]. Ensure that all Call Center information specialists responding to inquiries have been properly trained and at a minimum, have knowledge of AoA, the Network, Older Americans Act programs and services, and issues of importance to older persons and their caregivers. Ensure that at least one (1) Call Center information specialist is fluent in Spanish to respond to inquiries and that a language line is utilized to respond to other language requests. Program Development and Enhancements Grantee will be expected to: Develop and implement a transition plan, in consultation with AoA and the Eldercare Locator Advisory Committee, to move the Eldercare Locator in the direction outlined above by year two of the grant. The plan should include a detailed plan outlining how grantee would lead a smooth transition from a call center operation to a call routing system. A draft plan must be submitted to AoA by the eighth month of the first year of the grant for review and approval. Plan should answer the following questions: What telecommunication systems best meet the needs of the project? How will the routing numbers be selected? AAAs vs. I&Rs vs. ADRCs How will the network be consulted about the project? How will the public be alerted to the change in the Eldercare Locator service? How will non English users be assisted? Promoting the Eldercare Locator Program Grantee will be expected to: Develop a marketing plan that educates the public, especially the media, to the new direction of the Eldercare Locator. Plan should include special efforts to educate the network to the new Eldercare Locator direction. It should also include efforts to reach out to minority populations and minority organizations to increase their awareness of the Eldercare Locator service. Develop new and/or update existing marketing materials to reflect the new strategy. Develop materials to better educate Eldercare Locator users to the home and community-based services available at the state and local level. Program Development and Enhancements[gc4] Grantee will be expected to: Develop a procedures manual to outline Eldercare Locator operations given the new direction. Work with the network to develop protocols for the call-routing system and database updating. Develop and implement a systematic approach to updating the Eldercare Locator database. Approach should ensure that the database is updated annually. Work with states to link directly to statewide databases to provide an enriched Eldercare Locator database without duplicating effort. A pilot should be conducted to test the feasibility of this strategy. Gather and/or develop tools and resources to make the Eldercare Locator Web site a more robust and useful site. This could include enhanced resource tools and assessment guides that better educate the public to the choices available for senior services. Eldercare Locator Program Advisory Committees Grantee should work with the existing Eldercare Locator Advisory Committee to provide insight and guidance on the future direction of the service. Committee includes representatives from State and Area Agencies on Aging, non-profit organizations, and business. Committee should meet at least once a year in Washington, DC and by conference call as necessary.[gc5] Grantee should work with the existing American Indian Advisory Panel to enhance Native American resources in the Eldercare Locator database. Membership in the advisory panel was developed in consultation with the Director of the Office for American Indian, Alaskan Native and Native Hawaiian Programs at AoA. Committee does not exceed 10 members and should meet annually[gc6] . [gc1]I think you should capitalize Network throughout. [gc2]We're trying to restrict the use of this language ?????" I can explain [gc3]I thought this sentence should be added since it is one of the tasks noted under Program Devel. And Enhancements. [gc4]You have this section title on the previous page ?????" shouldn't these just be added under that as additional items [gc5]Does the committee have to meet in person or can it be by phone? Just thinking about all the work that must be done by the grantee in year one and if they can meet by phone maybe we don't have to restrict to twice a year. [gc6]If they only meet annually ?????" how long will it take to do this report? Or is it an annual report of recommendations? Or is this another opportunity to allow more flexibility and possibly allow phone meetings with no restrictions on the number of meetings.
Federal Grant Title: The Eldercare Locator
Federal Agency Name: Administration on Aging
Grant Categories: Income Security and Social Services
Type of Opportunity: Discretionary
Funding Opportunity Number: HHS-2007-AOA-IR-0710
Type of Funding: Cooperative Agreement
CFDA Numbers: 93.048
CFDA Descriptions: Special Programs for the Aging_Title IV_and Title II_Discretionary Projects
Current Application Deadline: No deadline provided
Original Application Deadline: Jul 06, 2007 See link to full announcement for de
Posted Date: May 29, 2007
Creation Date: May 29, 2007
Archive Date: Aug 05, 2007
Total Program Funding: $2,436,528
Maximum Federal Grant Award: $812,176
Minimum Federal Grant Award: $812,176
Expected Number of Awards: 1
Cost Sharing or Matching: Yes
Applicants Eligible for this Grant
Others (see text field entitled "Additional Information on Eligibility" for clarification)
Additional Information on Eligibility
Faith-based and community organizations are eligible to apply. Domestic public or private and non-profit entities including state, local and Indian tribal governments, faith-based organizations, community-based organizations, hospitals, and institutions of higher education. To be considered for funding however, a qualified applicant must demonstrate: %900 understanding of the Administration on Aging and the agency's current vision, mission and priorities. %900 knowledge and experience with the Eldercare Locator at the national, State and local levels, %900 knowledge of and experience working with the aging services network of state, tribal, and area agencies on aging, and %900 expertise on issues and policy considerations bearing on the Eldercare Locator's work and future development. These requirements are intended to ensure a high quality Eldercare Locator service
Link to Full Grant Announcement
Information not provided
Grant Announcement Contact
Sherri Clark
[email protected]
[email protected] Sherri Clark
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